Shipping policy

Processing Time

Orders are typically processed within 2–5 business days after payment is confirmed. During launches, sale periods, or high-volume seasons, processing may take a little longer. We’ll always do our best to keep you updated.

Shipping

We currently ship within the Philippines through our selected delivery partners.

Estimated delivery times after your order has been dispatched:

• Luzon: 3–5 business days
• Visayas & Mindanao: 3–7 business days
• Remote areas: May require additional delivery time

Please note that delivery times are estimates and may vary depending on the courier, weather, holidays, and other unforeseen circumstances.

Shipping Fee

Shipping fees are calculated at checkout based on your delivery address and order details.

Please Double-Check Your Address

Please make sure your shipping details are complete and accurate before placing your order. élie is not responsible for delays, failed deliveries, or additional shipping fees caused by incorrect or incomplete addresses.